Postage & Shipping

How we pack and ship your vintage finds.

Shipping Rates

DestinationShippingEstimated Delivery
Ireland €6.00 flat rate - Free on orders over €40 2–3 business days
United Kingdom £8.00 flat rate - Free on orders over £50 3–5 business days
European Union €9.00 flat rate - Free on orders over €60 5–8 business days
Delivery estimates: Timeframes above are estimates from the date of dispatch, not the date of order. Actual delivery times may vary depending on local postal services, customs processing (UK), and public holidays. VINTORA is not responsible for delays caused by the carrier or circumstances beyond our control.

Delivery Details

Processing Time

Orders are processed and dispatched within 1–2 business days of payment. Orders placed on weekends or public holidays are processed on the next business day.

Carriers

Ireland: An Post tracked delivery.

United Kingdom & EU: DPD, DHL, or equivalent tracked service. All shipments include full tracking — you'll receive your tracking number by email once your order has been dispatched.

Tracking

Every order ships with a tracking number, sent via email at dispatch. You can follow your parcel's journey through our branded tracking page or directly on the carrier's website.

Packaging Standards

Every item is steamed, inspected, and wrapped in acid-free tissue paper before being placed in a compostable mailer. All packaging materials are recyclable or compostable.

High-value outerwear (coats, leather jackets) may be shipped in a double-wall cardboard box for additional protection.

Sustainability note: Our black compostable mailers are fully biodegradable. We use acid-free tissue paper, eco kraft tape, and avoid all single-use plastics in our packaging.

Customs & Duties

United Kingdom

For orders under £135, UK VAT is handled at checkout — no additional charges on delivery. For orders over £135, customs duties may apply and are the buyer's responsibility. European Union: All shipments within the EU are intra-Community — no customs duties or import charges. VAT is included in all prices.

European Union

As VINTORA is based in Ireland (an EU member state), all shipments within the EU are intra-Community and carry no customs duties or import charges. Irish VAT is included in all prices. No additional taxes are payable on delivery within the EU.

Missed or Failed Deliveries

If delivery is attempted and you are not available, the carrier will leave a notification with instructions for rearranging delivery or collecting from a local depot or parcelshop.

If a parcel is returned to us because it could not be delivered, we will contact you to arrange redelivery. The shipping charge may apply again.

Legal note: Under Irish consumer law (Consumer Rights Act 2022), delivery must occur within 30 calendar days unless a different delivery date was agreed. If we fail to deliver within this period, you are entitled to cancel your order and receive a full refund.